Privacy Policy

---

Legal Notice

Mandatory Information

Gasthaus 210 

Operated by Lisboa 210 GmbH

Langstrasse 210

CH-8005 Zürich

Phone: +41 44 542 34 54

E-Mail: info@gasthaus210.ch

Internet: https://gasthaus210.ch/ 

General Manager: Davit Sivil

Notice of liability:

Despite diligent quality control, we take no responsibility for the contents of external links.

The only responsibility of the content of external link websites lie exclusively by the author of the linked website.

General information requirement according to § 36 VSBG

Responsible consumer arbitration board: Datenschutzpartner AG, Hauptstrasse 19, 5742 Kölliken, Schweiz.

In the case of disputes with customers, this entity will participate in a dispute settlement before this arbitration board.

Legal entity: Lisboa 210 GmbH

Gasthaus 210, Langstrasse 210, Zurich comply to the national law of data protection (DSG), the act of data protection (VDSG), the telecommunications law (FMG) and other possible relevant Swiss and EU privacy laws, such as the general data protection regulations (DSGVO).

The collected information is used in the following way:

Visiting our website

While visiting our website our server temporarily saves an access protocol. The following technical data is thereafter saved, as with all connections to a webserver, without your assistance and saved until it is automatically deleted from our server after 24 months.

The IP-Address of the used computer

The name of the owner of the IP address (internet access provider)

Date and time of access

The website from which the access was obtained (Referrer URL) with the search term if relevant.

The name and URL of the accessed document

The status-code (for example error report)

The transmission protocol used to access (e.g. HTTP/1.1)

The collection and processing of data facilitates the use of the website (connection), the system security and stability also facilitates the internet optimization and is used for internal statistics compatible with Article 6 Paragraph 1 lit f DSGVO.

In case of attacks on the network infrastructure or other prohibited and abusive website use, the IP address and other collected data can be used to identify the user and may be used in investigation and defense procedures in case of a violation of criminal or civil law compatible with  Article 6 Paragraph 1 lit f DSGVO.

We assume no liability for the completeness of the information provided. Claims for compensation based on the use or non-use of data, incomplete or incorrect information will be rejected. All offers are subject to change and are non-binding. We reserve the right to change, correct or delete offers in whole or in part or to terminate the publication or the website intermittently or indefinitely.

Opening of a customer account (Private offers)

For the booking or registration of a customer account on our website the following information is essential:

Email address

Password

The collection of this data fulfils the purpose of providing the user the possibility to view with exclusive, low rates, protected with a password.

Our rights to use the provided data for these reasons is given by Article 6 Paragraph 1 lit a DSGVO.

Booking on the website via correspondence or via telephone

If a booking is either on the website, via a personal correspondence (email, chat or post) or via telephone the following information is needed for the completion of the contract.

First and surname

Credit card information

Email address

This information as well as further voluntary data provided (language, address, expected time of arrival, vehicle registration number, preferences, remarks) is used with the sole purpose of the completion of the contract unless otherwise stated or explicitly requested. The data is used to process the booking according to the bookers needs and to provide the services as requested compatible with Art. 6 paragraph 1 lit. b DSGVO.

Cookies

Cookies do not store any personal data. You can generally prevent the use of Cookies if you block the storage of Cookies in your browser. 

Booking Platforms

Once a booking is made via a booking platform, we receive personal information from the platform owner. Furthermore any requests in connection to the booking are also forwarded. We reserve the rights to using this data under article 6 paragraph 1 lit b DSGVO.

Finally, in the case of a dispute with regards to the booking we will also be informed where relevant about the booking procedure and we will receive the booking confirmation which can then be used as proof of the completion of the booking. We use this data to adhere to our claims and are within our rights by article 6 1 paragraph 1 lit. b DSGVO.

Retention period

We keep with personal information for as long as it is need to provide the above tracking services as well as the usage of the data within our rights. Contract information is kept longer as required by law. We comply to the retention requirements given by the tax law, the compulsory registration in Switzerland, and billing requirements.

Transfer of data to third parties

It is possible that the data may be transferred within the cooperation within the legal terms, to the service providers (e.g. for electronic advertisement such as newsletters) and to third parties that are involved in the fulfilment of the contract.

The personal data is under no circumstances given to others without consent, required by law or within the scope of the fulfilment of a contract

Finally, the credit card information given at the time of booking on the website is given to the credit card issuer as well as the credit card acquirer. If the user chooses to pay by credit card we ask you to provide us with all of the necessary information compatible with article 6 paragraph 1 lit. b DSGVO.

Transfer of the personal data abroad

We are within our rights to transfer personal data within the scope of this privacy policy to third parties abroad (service providers). If the data protection regulations are not to the standards of the Swiss or EU law, these standards will be guaranteed by contract.

Right to be informed, to information, deletion, limitation of processing and right to data communication

All users reserve the right to information about the use of personal data. Furthermore they reserve the right to be informed about and have all incorrect data delated if the law does not state otherwise or if the data is not a statement of facts that allows us to process the data further.

For the reasons above we can be contacted via datenschutz@welcomehotels.ch. To process the request the user may be asked to provide valid identification.

Data Security

We take measures to ensure the technical and organisational security of the data saved by us to prevent manipulation.

The data provided by the user is only transmitted via a secure internet connection (https).

The user is asked to handle the login data confidentially and therefore to close the browser one the communication has been completed, especially if the computer is used by other persons.

Our employees and the service providers must handle with discretion and comply to the privacy polices of the company and the law.

Right to file a complaint at a data protection supervisory authority

Users are granted the right to make a complaint with the data protection supervisory authority